Join your trade association and get to know your competitors. Make them your friends. That way you can refer business that isn’t right for you, or that you can’t handle, to them. In return, they will do the same for you.
Always wear your nametag on your right side. When you shake hands with someone, each person’s line of sight travels up the right arm. When your nametag is on your right,
people will see it more easily.